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Raymond James Weald of Kent Branch is committed to protecting and respecting your privacy. This policy explains how we use and protect the information given to us by users of our website. If you have any questions or comments regarding this privacy policy please email us at: enquiries@raymondjameskent.co.uk

Information we may collect from you

Raymond James Weald of Kent Branch does not collect any personal identification data, such as names or contact details, about you unless it is voluntarily provided. However by submitting your information, you consent to its use as set out in this policy.

The information we may collect and process about you includes:

-Information that you provide by filling in the contact form on our Website, i.e. name, email, telephone number and enquiry details,  and submitting them to us;

-Information that you provide in emails and letters you send to us, including keeping a record of that correspondence;

-Details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you access.

How we use the information provided to us

We use information held about you in the following ways:

-to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

-to ensure that content from our Website is presented in the most effective manner for you and for your computer;

-to enable us to improve our products and services;

-to notify you about changes to our services;

-to keep a record of the services you have subscribed to;

-for recruitment and selection purposes;

-for any other purpose which you have specifically consented to when providing the information.

If you have provided us with your contact details, we may contact you using any of the contact details provided. We will not contact you for direct marketing purposes if you have not consented to such use at the time your contact details were collected.

Disclosure of your information

We may disclose your information to third parties who act on our behalf or who assist us in relation to marketing and business development. However, you will not be contacted by the third party directly unless you have given your express consent to do so. In the event that the business and assets of Raymond James Weald of Kent are sold or merged with a third party, we may disclose your personal information to the prospective buyer or merger partner.

We may disclose your information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of business and other agreements; or to protect the rights, property, or safety of Raymond James Weald of Kent, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide is stored on our secure servers.

Internet Security

Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will retain your information for a reasonable period or as long as the law requires.

Your rights

You may advise us at any time that you no longer wish to receive communications and information. If you wish to unsubscribe, please email us at: enquiries@raymondjameskent.co.uk.  We will then remove your details.

Website links

Our website may, from time to time, contain links to and from websites which we consider are of relevance to our clients. This can include advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to and updating of information

You have the right to access information we hold about you. If you would like a copy of this information then please write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How to contact us

If you have any comments, queries or requests relating to this policy or the information we hold about you, please write to us at:

Compliance Department
Raymond James Investment Services Limited
Broadwalk House, 5 Appold Street, London EC2A 2AG.